Return Policy

Return Policy

1. Eligibility for Returns:

   • Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
   • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items:

   • Customized or personalized sarees.
   • Gift cards.
   • Items purchased during clearance or final sale.

3. Return Process:

   • To initiate a return, please get in touch with our customer service team with your order number and reason for return. We will provide you with instructions and a return shipping address.
   • You are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds:

   • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

5. Exchanges:

   • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please get in touch with our customer service team.

6. Late or Missing Refunds:

   • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
   • If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Email Address].

7. Return Address:

   • [Your Business Name]
   • [Return Address]
   • [City, State, Zip Code]
   • [Country]