Privacy Policy

At Rasofab, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information:

  • When you visit our website, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

1.2. Non-Personal Information:

  • We may also collect non-personal information such as your IP address, browser type, device information, and how you interact with our website (e.g., pages viewed, time spent on the site).

1.3. Cookies:

  • Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized content. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1. Order Processing:

  • We use your personal information to process and fulfil your orders, including shipping and delivery, payment processing, and order confirmations.

2.2. Customer Service:

  • Your contact information is used to respond to your inquiries, provide support, and communicate with you about your orders.

2.3. Marketing and Promotions:

  • With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe link in the email.

2.4. Site Improvements:

  • We may use non-personal information to analyze site usage, improve our website, and customize your shopping experience.

3. How We Share Your Information

3.1. Third-Party Service Providers:

  • We may share your personal information with third-party service providers who assist us with order processing, payment processing, shipping, and marketing. These service providers are required to protect your information and use it only for the services they provide to us.

3.2. Legal Requirements:

  • We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or enforce our terms and conditions.

3.3. Business Transfers:

  • In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction.

4. Data Security

4.1. Security Measures:

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.

4.2. Payment Security:

  • All payment transactions are processed through secure payment gateways and are not stored or processed on our servers.

5. Your Rights

5.1. Access and Correction:

  • You have the right to access and update your personal information. You can do this by logging into your account on our website or by contacting our customer service team.

5.2. Right to Withdraw Consent:

  • If you have given consent to receive marketing communications, you can withdraw your consent at any time by following the unsubscribe instructions in our emails.

5.3. Right to Erasure:

  • You have the right to request the deletion of your personal information from our records, subject to certain legal obligations.

6. Children’s Privacy

6.1. Minors:

  • Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

7. International Users

7.1. Data Transfers:

  • If you are accessing our website from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country], where our servers are located. By using our website, you consent to this transfer.

8. Changes to This Privacy Policy

8.1. Policy Updates:

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

9.1. Questions and Concerns:

  • If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at info@rasofab.com.